Privacy Policy

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Canal Cruising Utrecht

Canal Cruising Utrecht is a rental company that offers boats for rent online, in combination with a city guide.
Canal Cruising Utrecht (“we”, “us” or “our”) operates canalcruisingutrecht.nl.
Canal Cruising Utrecht is registered with the Dutch Chamber of Commerce under number 30228132 in Utrecht.

 

Purpose of this Privacy Statement

This privacy policy explains what information we collect, how we collect it, and why we use it.
It applies to all data collected by or provided to Canal Cruising Utrecht. This policy outlines our commitment to protecting the confidentiality and security of your data.

 

Changes to This Privacy Policy

This privacy policy may be updated without prior notice, primarily to comply with legal or regulatory requirements. Any changes take effect once published online, but not retroactively. We recommend reviewing this policy regularly to stay informed of any updates.

 

Personal Data Collected

We collect personal data to deliver our services. This includes:

• First and last name

• Email address

• Phone number

We also collect usage data such as:
IP address, browser type and version, date and time of visit, pages visited on canalcruisingutrecht.nl, and tracking & cookies data.

 

Use of Provided Information

The information you provide through our website is used to make and manage reservations. Your data will never be shared with third parties.
Your email address is used to send essential information about your booking, notifications, and updates.
Your phone number may be used to send SMS notifications or to contact you regarding a (potential) booking.
Usage data helps us improve our website’s design and marketing.

We may use collected data for the following purposes:

• To provide the services of Canal Cruising Utrecht

• To offer customer support

• To detect, prevent, and resolve technical issues

• To monitor and optimize service usage 

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Sharing of Personal Data

We only share personal data with third parties when legally required or necessary for legal compliance. In all other cases, personal data will never be shared or disclosed to third parties.

 

Security

Canal Cruising Utrecht takes reasonable precautions to protect your data.
We implement both technical and administrative measures to prevent unauthorized access or misuse of personal information.

Personal data is stored only as long as the service is being used. After the service has been provided, specific data may be retained to fulfill legal and fiscal obligations.

You have the right to request access to, correction of, or deletion of your personal data. These requests will be handled within the boundaries of applicable laws.